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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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6432 not connecting to internet

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HP Envy 6432

New envy pro 6432. Connected to wireless seemlessly but not connected to internet?? All printing ok but can’t set up instant ink as says printer not connected to network? 

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@K8771, Welcome to the HP Support Community!


I understand you are trying to enroll the printer in Instant Ink. The printer should be connected to a wired/wireless network.


Restart the wireless router, the printer, and the PC


Refer to this document to know how to enroll the printer in the Instant Ink service.


Hope this helps! Keep me posted. 


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