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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
PATTYDC
New member
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Message 1 of 2
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6455 printer works but changes network to HP envy etc. and keeps it there

HP Recommended
Envy 6455
macOS 10.15 Catalina

My printer is newly set up and works wirelessly but after I have printed something and go to use my computer it tells me I have no wi-fi.

When I check network settings it shows the HPEnvy 6455 as a network  and I need to  switch it back to my regular network. That cannot be right.

 

Thanks

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@PATTYDC

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer: On the back of the printer, press and hold the Wireless button for at least three seconds.

 

Once done, try connecting it back.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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