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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

Since upgrading to fiber optic I cannot print from wireless connection even though 8600 printer says it is connected to the network.

1 REPLY 1
HP Recommended

Hi @NancKu,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Restore the printer to the original network settings

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 

2. Touch Network Setup. 

3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored.

4. Touch Yes.

 5. Print the network configuration page and verify that the network settings have been reset.

 

Connect the printer using Wireless setup Wizard

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless). 

2. Touch ( Settings ). 

3. Touch Wireless Settings. 

4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup. 

5. Follow the display instructions to complete the setup.

 

Update Firmware

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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