Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Level 1
4 2 0 0
Message 1 of 1
Flag Post

AirPrint no longer working

HP Recommended
LaserJet Pro CM1415fnw color MFP

I have an HP LaserJet Pro CM1415fnw printer that I have been using AirPrint with for many years. Suddenly it's no longer working - our mobile devices tell us that the printer is offline. My devices and printer are on the same wireless network, I've reset all of my devices a number of times and I'm still able to print from the device that's plugged into the printer - so I know the printer isn't offline.


I did notice that my printer isn't included on the list as being AirPrint compatible it possible that something has changed recently and that's causing my problems? Or are there any other suggestions someone may have for me?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation