Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
New member
1 0 0 0
Message 1 of 1
Flag Post

AzHP printer Envy 7855

HP Recommended
Example: Pavilion 6530HP Envy Photo 7855

I had an HP Envy 7100 and replaced it with an HP Envy 7855..  the HP Smart still shows the HP Envy 7100.  However the HP Envy 7855 is pinting.  I assume because of the Bluetooth connection.  Yet the HP Smart indicates no pages printing.  How do I get of the HP 7100 and then have HP Smart open th HP 7855 and record the usage?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation