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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
AllisonP
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Message 1 of 2
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Blank pages still a problem follow all suggestions seem I am not the only one

HP Recommended
Office jet pro 6978
Microsoft Windows 10 in S Mode

Had a problem getting the shipment of color ink.  When I did, printing only produced blank pages.  Been on the phone nearly 10 hrs to fix this problem so far unsuccessful.  Even involved the drivers tech.  Tried HP suggestion, still blank.  Photo copies do print.

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@AllisonP

 

I reviewed your post and I understand that the printer is printing blank pages.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/1...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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