• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Lenovo ThinkPad X1
Microsoft Windows 10 (64-bit)

My Lenovo using MS 10 pro, with the help of HP support, can again see my default printer but will not print. I'm afraid to un-install the printer as there was a lot of time and effort to re-install the printer.  Help!

 

NB: I can print from my I-MAC, I-phone and other devices but not using MS10...

 

I chanced it and uninstalled all traces of the printer in my Apps, devices, etc etc and successfully reinstalled the printer and the drivers.

 

I then checked the printer with scan doctor which told me the printer was all good.

 

I tried to print to no avail.

 

Any more suggestions?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.