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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎05-27-2025 11:44 PM

HP Recommended
Product: HP LaserJet Pro M118dw
Operating System: Microsoft Windows 11

I have tried literally EVERY instruction given but cannot change the wifi connection to my printer.  I am never buying HP again, I have wasted hours of time on this.

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2 REPLIES 2

‎05-28-2025 05:35 AM

HP Recommended

Brand new network or was the printer previously connected?

Did you try Wireless setup mode ?

 




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‎05-29-2025 09:16 AM

HP Recommended

Hi, thanks for getting back to me.  I had previously been on a network but the router had to factory reset and a new password criteria.  I did try every possible suggestion from HP but got nowhere.  I bought a printer cable and this enabled me to use the printer and actually get it working wirelessly again.

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