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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Megansmom
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CHANGE SSID IN PRINTER CONFIGURATION

HP Recommended
ENVY 4520
Microsoft Windows 10 (64-bit)

HP ENVY 4520 WILL NO LONGER CONNECT TO NETWORK AFTER SSID WAS CHANGED IN ORDER TO FIX OTHER PROBLEM.  I AM FEARFUL OF RESETTING DEFAULTS WHICH WORKED FOR OTHERS, NOT BEING AWARE OF ALL PLACES THAT ORIGINAL SSID CHANGE AFFECTED.  HAVE NO WPS BUTTON ON MY ROUTER SO i NEED A SIMPLE WAY TO CHANGE THE SSID DETAIL UN THE PRINTER CONFIGURATION.

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Megansmom

 

Welcome to the HP Support Community.

 

Let's reset the network settings on the Printer: 

 

Go to the setup menu>Tools>Restore Factory Defaults

 

Once done, connect the Printer back to the Wi-Fi: 1. From the printer control panel, touch ( Wireless ). 2. Touch ( Settings ). 3. Touch Wireless Setup Wizard. 4. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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