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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Kisty
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CP1525nw printer not connecting to wireless router

HP Recommended
CP1525nw
macOS 10.15 Catalina

New Spectrum router does not support WPS or USB it is a SPECTRUM WAVE 2 /SAC2V1A.   How do I connect my HP CP1525nw printer to my wireless network? Is there an adapter? 

The old Spectrum router worked great for everything ...then we had some issues with internet speed, so they swapped out the router.  Internet works great, but without WPS, I can't connect my printer.

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Betty0610
HP Support Agent
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@Kisty

 

Welcome to the HP Support Community.

 

Please try the HP Smart App: https://support.hp.com/in-en/document/ish_2073929-1413451-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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Kisty
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The HP Smart App did not work.  I tried it...my husband tried it on his laptop as well.  No go.

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Betty0610
HP Support Agent
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Please check with your internet provider whether you're on 2.4 GHz or 5 Ghz. Thanks 🙂


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