• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎02-09-2023 10:28 AM

HP Recommended

Is it possible to connect an HP OfficeJet 250 Mobile All-in-One to an ethernet network? I have tried using the virtual assistant, but the "add a product to my profile" feature will not take the serial number on the machine. I have a USB Hub connected to the printer, with an ethernet cord running from the hub to an ethernet switch, but the printer keeps giving me an error saying that the hub is not supported.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-09-2023 11:02 AM

HP Recommended

Hi,

The printer supports wireless or USB connectivity only, not ethernet connectivity.

 

Connecting any hub to a USB port of the printer will not allow the printer get any wired network capabilities, it is not supported indeed.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎02-09-2023 11:02 AM

HP Recommended

Hi,

The printer supports wireless or USB connectivity only, not ethernet connectivity.

 

Connecting any hub to a USB port of the printer will not allow the printer get any wired network capabilities, it is not supported indeed.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.