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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Deskjet Plus 4153

We switched ISP and now I can’t connect my printer to the wireless network. It’s like it can’t even find it. 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Reset the Printer wireless and set up using HP Smart app again.  These resources will be useful:

https://www.youtube.com/watch?v=c3UfOD-5huA

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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