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Can’t connect to WiFi eve though the printer says it is connected

HP Recommended
HP laserjet cpro 200 color printer

Printer says it is connected to my WiFi network but HP smart app cant find it and wireless direct printing can’t findi it I’ve tried restarting the printer and the router

I also can’t find any password for the printer

 

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HP Support Agent
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@Neilaltman11, Welcome to HP Support Community!

 

To reconfigure the printer, follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change.

 

Additionally, refer to the document Connect to a Wireless HP Printer for help.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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