Can’t print from HP Photosmart Prem C410 with new Wi-Fi

[Rebecca555]

All of a sudden I can no longer print from my devices using my printer. I am guessing it is because I have a new Wi-Fi. All of my other devices work fine with the new Wi-Fi. However even when I go thru Wi-Fi setup wizard on the printer, connect it (and am able to see that it is connected on the Wireless Network Test Report) I get a “printer offline” message when I try to print to that printer.  I have tried unplugging the printer, turning it off, and going thru the setup wizard multiple times. Can anyone help?

[TEJ1602]

@Rebecca555, Welcome to HP Support Community!

To reconfigure the printer, follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change.

Additionally, refer to the document Connect to a Wireless HP Printer for help.

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

Hope this helps! Keep me posted. 

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