Can't print wirelessly via Android (HP 250 Mobile All-in-one)

[PolarMan89]

Hi, I bought this printer because it compact have own battery and scanner, it seems cool, but when I tried to connect it to my Android mobile devices for print it just doesn't work neither in Wi-Fi Direct nor in router WiFi network. Issue always looks the same: when you selecting some file in HP Smart, you need to click Preview and after that I see never-ending loading circle. I just bought this printer and really disappointed because I don't need printer without wireless printing from smartphones. But if somebody can help with this, it can change my experience. Please help to fix it. Thanks. 

[Irfan_06]

Hi @PolarMan89,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with connecting your Printer to the network.

Please follow the steps below to connect your printer to the network again.

1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support