I just installed a new router and need to connect my wireless printer to the network. HP support provided me with Samsung Easy Print Manager software to reset the printer to factory settings so I can connect to the new network. Unfortunately, the software does not run on OSX 10.13 (I've seen online elsewhere that it runs on 10.10 or earlier), so I cannot reset the printer, and therefore my printer is useless. Does anyone have a solution - otherwise I need to get a new printer - and I can guarantee you it will not be an HP. Thanks in advance.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".