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‎10-05-2020 03:54 PM

HP Recommended
Product: Samsung Xpress M2835DW
Operating System: macOS 10.13 High Sierra

I just installed a new router and need to connect my wireless printer to the network. HP support provided me with Samsung Easy Print Manager software to reset the printer to factory settings so I can connect to the new network. Unfortunately, the software does not run on OSX 10.13 (I've seen online elsewhere that it runs on 10.10 or earlier), so I cannot reset the printer, and therefore my printer is useless. Does anyone have a solution - otherwise I need to get a new printer - and I can guarantee you it will not be an HP. Thanks in advance.

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