Cannot connect my HP ENVY PHOTO 7858 printer to the web server and unable to print using my printer

[Cristinstackles]

Cannot connect my HP ENVY PHOTO 7858 printer to the web server and unable to print using my printer. I’m getting a server problem message that reads “the printer could not connect to the web services. The server might be busy or temporarily unavailable. Try again later.” 

printer is connected to WiFi I’ve never had this error message come up before.

[Max3Aj]

@Cristinstackles, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
We understand that you are facing issues with web services and printing, Please follow these steps, 
Restart Everything

• Turn off the printer.
• Power off your router/modem (wait at least 30 seconds).
• Turn the router back on, wait until the internet is back.
• Turn your printer back on and wait for it to reconnect to Wi-Fi.

Then try connecting to Web Services again.
 

Manually Re-enable Web Services

1. On the printer’s touchscreen, go to Settings or Web Services Setup.
2. Tap Remove Web Services (or Disable Web Services).
3. Once removed, reboot the printer.
4. Go back and Enable Web Services again.
5. The printer should print a Web Services Information Sheet with your printer’s email address.
    

Please follow this document and try the subsequent steps - Can't connect an HP printer to Web Services | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support