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‎01-03-2023 10:07 AM

HP Recommended
Product: HP ENVY Photo 7155 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I cannot connect to my printer in any ways, I have tried with direct wifi, wireless and even Bluetooth and it always comes to an error 

but the printer is working because whenever I print a printer report it does prints

I even restored my printer and still cannot connect 

please help !

1 person had the same question
1 REPLY 1

‎01-05-2023 01:48 AM

HP Recommended

Select the Start button, then select Settings > Bluetooth & Devices > Printers & scanners. Make sure your printer is turned on and connected. Then select the Add device (or Refresh) button. Please wait a moment while Windows searches for the printers that are connected to the device (locally or wirelessly).

 

Regards,

Will

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