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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Common problems for Connectivity Issues
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HPENVY5660

I deleted my printer on my computer because it would not recognize new wireless info.

Attempted to reinstall but could not as computer does not now recognize it and there is no choice to add it manually

1 REPLY 1
HP Recommended

@LYNN26, Welcome to HP Support Community!

To be able to assist you better, I would like to know the following:

  • Are the printer and PC connected to the same network?
  • What is the Operating System installed on the computer?
  • Is your router dual-band enabled i.e., both 2.4GHz and 5GHz?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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