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‎04-03-2023 10:50 PM

HP Recommended
Product: HP Smart Tank Plus 555 Wireless All-in-One
Operating System: Microsoft Windows 10 (64-bit)

Tried turning on/off. Tried deleting device. Tried USB from computer to printer

Category:
1 REPLY 1

‎04-08-2023 06:12 AM

HP Recommended

Hi @Michael-Al,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

I see that you are facing issues with connecting your HP Smart Tank Printer to your wi-fi network.

 

Please follow the steps listed below to restore the printer to its network defaults and then reconnect it to the network.

 

Step 1: Restore the printer to its network defaults.
Press and hold the Wireless button and the Cancel button (X) from the printer control panel together for five seconds

 

Step 2: Reconnect the Printer to the network:
1. Press and hold the wireless button on the printer for more than least three seconds to start the WPS Push Button method. 
2. Press the WPS button on your router.
NOTE: The product begins a timer for approximately two minutes while a wireless connection is established. If the printer connects successfully, the light next to the Wireless button glows steady blue.

You may also refer to this document link: https://support.hp.com/nz-en/document/ish_1736500-1626554-16 

 

Let me know if this helps and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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