Change Wi-Fi netwwork

[ivanpaloscia]

Hi! I changed the router and now I need to connect the laser jet m15w to the wi fi network again. Could you please tell me how to factory reset the printer?

[Dilip_18]

@ivanpaloscia

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP LaserJet Printer cannot connect to network. 

Try restoring the network settings on the Printer: Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.   Once done, connect the printer to the Wi-Fi: .On the printer control panel, touch (right arrow), touch Setup, and then touch Network. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. Follow the display instructions to complete the setup.

Hope this helps! Keep me posted. 

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Have a great day!

[ivanpaloscia]

my printer is laserjet m15w and there is no touch display. Could you please give me instructions on my printer model? Thanks.

[Dilip_18]

@ivanpaloscia,

Thank you for responding, I appreciate your time and effort.

To factory reset HP LaserJet Pro M15w please follow the steps below:

• Turn off the printer by pressing power/ready button 
• While the printer is off, press and hold the resume/cancel button 
• While holding the resume/cancel button, press the power/ready button to turn the printer on.
• Continue holding the resume/cancel button for 20 seconds.

• Ensure the printer has no USB cable connected to it and the power light solid lit (press the Cancel button if the printer sleeps).

• Press and hold the wireless button for about 20 seconds, as soon as the Attention Light starts blinking, release the Wireless button, and the printer restarts.

• Ensure your iOS device is connected to your home network and that you can see an HP-Setup network nearby for your printer.

• Open HP Smart, click the Plus sign and then click on Set Up a New Printer and follow the steps on the screen to connect the printer to your new router.

• For further help click on this link

Hope this helps! Keep me posted. 

Please feel free to contact us here anytime you need any further assistance.

Have a great day!