Change wifi connection

[rlancaster]

How do I change the Wi-Fi connection

[zoey7886]

@rlancaster, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding a connection issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you need to change the Wi-Fi connection on your HP ENVY 6065e All-in-One Printer (for example, after switching to a new router), follow these steps to reconnect it:

Reset the Printer’s Network Settings

Since your printer was previously connected to a different network, you’ll need to reset its Wi-Fi settings:

1. Turn on the printer.
2. Press and hold the Wi-Fi (📶) button and Cancel (X) button together for about 5 seconds until the power light blinks.
3. This will reset the printer’s network settings and put it into Wi-Fi setup mode (for 2 hours).

Reconnect the Printer to Your New Wi-Fi

Once Wi-Fi setup mode is enabled, use the HP Smart app to connect the printer:

Using HP Smart App (Recommended)

1. Make sure your computer or mobile device is connected to the new Wi-Fi network.
2. Open the HP Smart app (Download it from HP’s website if you don’t have it).
3. Click Add a Printer and select your HP ENVY 6065e.
4. Follow the on-screen instructions to connect the printer to Wi-Fi.

Print a Network Configuration Page (To Confirm Connection)

After setup, you can check if the connection was successful:

1. Press and hold the Information (ℹ️) button until all the buttons light up.
2. Press the Information (ℹ️) and Resume (🔄) buttons together.
3. This will print a Network Configuration Page showing the printer’s IP address and connection status.  

Questions to Better Assist You:

• Did you recently change your Wi-Fi router or password?
• Are you using a Windows PC, Mac, or mobile device for setup?
• Do you see any blinking lights on the printer?

Let me know how it goes or if you need more help! 😊

Take care, and have an amazing day!  

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Regards, 

[akash148]

Wi fi mobile phone not  canatd 

[zoey7886]

@rlancaster, I understand you're facing issues connecting your mobile phone to Wi-Fi. To assist you better, could you provide more details about the issue? Are you unable to connect your phone to any Wi-Fi network, or is this specific to your HP printer setup?

Looking forward to your response