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Common problems for Connectivity Issues
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Chromebook suddenly fails to recognize wired printer

HP Recommended
Laserjet M14-M17
Chrome OS

I have a LaserJet M14-M17 printer which I have used with my Chromebook for several months, but it suddenly quit working with the message "Can't connect to printer" If I unplugged and replugged the printer I would get a message that a new device was found (with correct info) but got the same message when trying to print. I deleted the printer and Chrome recognized the type and added it back, but it still won't print with either the can't connect or can't print - check printer message.

 

Note that this is connected by a cable not wireless and the same cable correctly recognized the printer. I have checked that the plugs are in correctly and the USB port on the Chromebook is fine for other devices.

 

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