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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
akin16
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Claim code

HP Recommended
HP LaserJet Pro M148fdw

I could not find the claim code for HP smart. What can I do? How can I retrieve the claim code?

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praveenbv
HP Support Agent
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Hi@akin16, Welcome to the HP Support Community!

 

I understand that need a claim code 

 

Request you to follow the below troubleshooting steps from the document fix :-

  1. Turning on web services on your printer (done via the control panel)
  2. Once web serviecs is trned on a sheet will print with the claim code  (If the information sheet lists an email such as abc234vbn3434@hpeprint.com, then the printer claim code is the number and characters before @hpeprint.com. For example, abc234vbn3434 would be the printer claim code).
  3. The email address on the sheet is the address of your printer.
  4. The claim code can then be used to claim your printer through the HPConnected website (Your HP connected account is where your will access your printing history etc.) You can also use HP connected to customize the email to something more personal.

 

I've included a link below with relatively clear instructions on how to setup ePrint. If you have a problem with any of the steps, please let me  know and we'll try and work through them.

 

http://support.hp.com/us-en/document/c03721293

 

The link below will guide you through setting up an HP connected account

 

http://support.hp.com/us-en/document/c03609576

 

A web browser is a program that allows you to access the internet, such as safari, internet explorer and google chrome

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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