• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Pro 6455 All-in-One Printer
iOS

New iphone and I cannot figure out how to add my envy pro 6455 to my ios device so I can print. Any help is appreciated.

3 REPLIES 3
HP Recommended

@snakestl 

 

Welcome to the HP English Community --

 

There are two (and possibly more) ways to print using this printer and your supported iPhone.

 

====  ====  ====  ====  ====  ====

 

Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

====  ====  ====  ====  ====  ====

Start...

 

- AirPrint -

This "app" is built-in to your iOS. 

The how-to is covered with Apple's attention to detail.

 

====  ====  ====  ====  ====  ====

Airprint

 HP printer setup (Apple AirPrint for iPhone, iPad)

 

and

From Apple

 About AirPrint 

Excerpted

How to use AirPrint

AirPrint is a technology built into most popular printer models, including the printers and print servers listed here.

To use AirPrint, you don't need to install an app, additional drivers, or other software. 

 

 Use AirPrint to print from your iPhone or iPad

 

 How to print from your Mac

 

 How to print from your iPhone or iPad

 

------  -----   AND  -----  -----  -----

 

 Connect an AirPrint printer to a Wi-Fi network

 

 Apple - Recommended settings for Wi-Fi routers and access points

 

====  ====  ====  ====  ====  ====

HP Smart - Application for iOS 

 

Ready - Set - Connect

 

Hints

  • Start by making sure both printer and the phone are connected to the same network.

For example, if you have the phone connected to your Data line, switch over to Wireless.

 

  • Have iPhone and printer near one another -- not on top of each other, just stand near the printer with your phone type close.

 

  • On the iPhone, make sure both Bluetooth and Location services are switched ON.

 

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

 HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

 

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

 

====  ====  ====  ====  ====  ====

 

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

 

and

 Technology Tips envy 6455

 

Example

 HP Envy 6055e |6455e | HP Envy 6055 | HP Envy Pro 6455: How to connect to 5GHz wireless network

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Pro 6455 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

OK so my next question needs to be how do I set this printer up to my home wifi network?

HP Recommended

@snakestl 

 

OK.

 

Perhaps start by reviewing the videos -

====  ====  ====  ====  ====  ====

 

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

 

and

 Technology Tips envy 6455

 

Example

 HP Envy 6055e |6455e | HP Envy 6055 | HP Envy Pro 6455: How to connect to 5GHz wireless network

 

and

Playlist

HP Envy 6000 | HP Envy Pro 6400 series printers 

 

====================================================

 

Prefer a text based approach as opposed to watching videos?

 

 

 HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

 

Restore Wi-Fi setup mode on your HP printer 

See the one-minute summary video to the top of the document.

 

A good starting place - Read

User Guide - HP ENVY Pro 6400 All-in-One series

Chapter 3 - Connect your printer - Starting on Page 25

 

Learn what the printer can do:

Product Specifications for the HP ENVY Pro 6455 All-in-One Printer (5SE45A)

Connectivity

Ports
1 Hi-Speed USB 2.0; 1 Wi-Fi 802.11ac (dual band)
Wireless capability
Yes, built-in Wi-Fi 802.11b/g/n

 

What if?

Wireless Troubleshooting

 Troubleshoot a Wi-Fi connection to an HP printer 

 

 HP Printers - Using a Wireless Network Test Report

 

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

Dual Band Network - Considerations

 

Reminders 

 

Do not ignore your router --

A router that is weak, outdated, poorly located, or incorrectly configured can cause all sorts of odd network behavior issues.

 

If the printer supports it, connecting using Ethernet is generally a better choice.

 

If your router supports it, create a separate SSID named network for each frequency.

Connect the printer to the SSID network you want the printer to use on the network.

 

Wireless

 

Some printers, particularly older models, only support Wireless at 2.4GHz

 

Some printers support Wireless at both 5GHz and 2.4GHz – but not at the same time

 

Regardless, if the printer won't work or cannot connect to your 5GHz SSID named network, connect to the 2.4GHz network.

 

If you are running a Dual Band Network,

 Check that the router is set up to broadcast all frequencies it supports.

Next,

If your router supports it,

On your router:

 Create a separate SSID named network for each frequency supported by the router

 What?  Create one SSID named network for 5GHz and one SSID named network for 2.4GHz

and

 Connect the printer to the SSID named network on the frequency / band you want it to use.

 

In general,

  • 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
  • 5GHz is faster

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

 

Example – EWS Setup – IPv4

 

 

EWS > HP Document / How-to (original format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

 

 

Ethernet

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wired (802.3) > IPv4 Configuration

 

Wireless

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

 

Note:   It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.

 

Example - Alternate EWS format (Select new printers)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Network > Primary Ethernet > Check / Adjust Status and other tabs...

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Network > Wi-Fi > Section IP Config > IPv4

 

 EWS_9025_Network_IPv4_Configuration_4EWS_9025_Network_IPv4_Configuration_4

 

 

EWS_9025_Network_Wireless_IPv4_Advanced_2EWS_9025_Network_Wireless_IPv4_Advanced_2

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Pro 6455 All-in-One Printer  

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.