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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I have a mac pro book (2014) I have a HP Officejet Pro 8625 e - all in one printer.  I now have and wifi and had it all set up and running yesterday but tonight I can add the wifi to the printer.  it tells me it is not found (and yes the printer is only 36 inches from the router).    What happen and how c

1 REPLY 1
HP Recommended

Hi @Storm74,

 

Welcome to the HP Support Community. 

 

I understand that you are facing connectivity issues. I’d like to help!

 

To provide you with an accurate solution, I'll need a few more details:

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Update the firmware for your printer by selecting your current OS. Click here, and also for your Mac os. 

 

You may also refer to this document for further assistance.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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