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‎02-12-2022 06:24 AM

HP Recommended
Product: HP ENVY 6032 All-In-One Printer

I've changed my router and can not find how to connect my printer to the new network. Any body help?

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1 person had the same question
1 REPLY 1

‎02-15-2022 07:38 AM - last edited on ‎04-25-2023 12:56 PM by Level 5

HP Recommended

@SAC25, Welcome to the HP Support Community! I’m here to help.

 

I understand you are trying to connect the printer to the new wireless router.

 

Kindly follow the steps mentioned in this document - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

  • Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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