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Message 1 of 2
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Connecting printer my phone and wifi... not working

HP Recommended
Desk jet printer3752

printer not connecting to wifi or iphone

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Dorothy1972,

 

I'd like to help!

 

Are you trying to connect your printer to your home network,public network or without a router?
What is the status of the wireless light on the printer, steady or blinking?

I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?

 

Meanwhile,

Try the steps below to connect your printer to the network-

 

--->On the printer control panel, press the Wi-Fi Direct button.
---> When Wi-Fi Direct is turned on, the Wi-Fi Direct light is on steady. 
--->To find the Wi-Fi Direct name and password, press the Information button (i) to print a printer information page.
--->On your computer or phone go to wifi and connect it to your printer 
--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet3700).
--->Select the Wi-Fi Direct printer signal in Wi-Fi settings 
--->If prompted for a password, type 12345678. This is the default password.
--->Now open a browser and type 192.168.223.1
--->you will be able to access the printer's EWS page 
--->on the page, you will find network - click on it 
--->go to wireless and select wireless setup wizard
--->now select the network that you want your printer to connect to and type in the password 
--->thewireless blue light will stop blinking once the printer is connected 
--->then connect your phone back to your network

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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