Deskjet 2700e remains offline - suspect instant ink issue.

[LuckyLeoKowatch]

followed all virtual assistant instructions... printer still offline.suspect instant ink blocking.

[Elohi_NR]

Hi @LuckyLeoKowatch,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Are you still enrolled in the instant ink program or canceled it?

Is there any payment due?

Meanwhile, Perform the following tasks in the order given. Try using the printer after each task to see if the issue is resolved.

Make sure the printer is ready to print

The printer should be on, have paper in the input tray, have sufficient ink or toner, and display no errors or blinking lights.

Make sure the printer is not off or in Sleep mode. Press the Power button to wake it or turn it on.

Make sure the paper is loaded into the input tray and the paper width guides rest gently against the sides of the stack.

Make sure the correct ink or toner cartridges are installed and the printer has sufficient ink or toner for your print job.

Make sure no error messages or blinking lights display on the printer control panel. Resolve any errors before you use the printer.

Restart the printer to clear any error states. Turn the printer off, wait 30 seconds, and then turn it on.

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Elohi_NR]

Hi @LuckyLeoKowatch,

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reach out to us.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!