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HP Recommended
Deskjet 2755
Microsoft Windows 10 (32-bit)

New Deskjet 2755.  After successfully setting up printer, it intermittently drops off line and must be unplugged from power and replugged to reset it.  Then it works ok again until the next time.  I have tried the HP Print and Scan Doctor software, but it ultimately told me to do the same thing (unplug/replug), and seemed to arrive at the conclusion this is an acceptable fix.  I don't consider it acceptable as it is a major inconvenience if some distance from the printer, and is not an option for my wife who is not technically savvy.

I have ordered a replacement printer, but would really like to fix this problem if possible.  

Assistance appreciated.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

In case anyone is interested, the fix was to simply get a replacement new printer.  The device was obviously defective as the new printer of the same model works perfectly.  

 

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1 REPLY 1
HP Recommended

In case anyone is interested, the fix was to simply get a replacement new printer.  The device was obviously defective as the new printer of the same model works perfectly.  

 

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