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‎06-06-2024 10:33 AM

HP Recommended
Product: HP DeskJet 4130e All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

How do I connect to my new router

Category:
1 REPLY 1

‎06-08-2024 08:15 AM

HP Recommended

Hi @Norris-1,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

                                                                                        

I understand that you are facing issues with the connectivity.

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Perform the steps from this document and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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