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HP Deskjet 3054
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Hi! Feeling really frustrated. We moved and I have been trying to connect my wireless printer to my new wi-if. I have followed all the troubleshooting prompts to no avail. I downloaded the HP smart app and it could not find my printer.  I restored my default settings  on the printer and followed all the wireless prompts, using WPS to try to connect. Eventually I had the thought that perhaps WPS was not enabled on my router, my assumption was correct and so I was able to enable WPS on my router and my printer still would not connect. I ran a report and it says that printer cannot find my access point yet my network is listed in discovered networks. I’m at a loss of what to do next and welcome any help. Thanks!

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