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‎04-08-2021 11:23 AM - edited ‎04-09-2021 12:35 PM

HP Recommended
Product: OfficeJet Pro 8600
Operating System: Microsoft Windows 10 (64-bit)

I just used the printer yesterday, but now today when I try to use it, all of my devices recognize it, but none of them can communicate with it.  I tried from my Windows 10 laptop, my Chromebook, my Amazon Fire Tablet and my Android Phone.  Same story with all of them.  The printer shows that it is online and it passes all the Wireless Network tests.  When I press the "App" button on the touchpad, it says that it cannot connect to the server.  Everything else on the network is functioning normally, so it does not appear to be a network issue.  I've restarted the printer twice, with no change.  I tried re-installing it, which I was able to do, but then the devices could not communicate with the re-installed connection either.  I'm out of ideas.  Does anyone have any suggestions?

 

Update:  Printer works with Wifi Direct and when connected with an Ethernet cable.  It still does not work over the network, but it connects to the network with no problem.

 

2nd Update: Whatever the issue was, it seems to have corrected itself.  After I couldn't get it to work yesterday, I turned the printer off and left it off all night.  Today I needed to print something, so before I rearranged my desk to get my laptop close enough to connect with the ethernet cable, I thought I would try printing wirelessly, just in case it decided it was ready to work.  And it did.  I have no idea what the problem or solution were, but it corrected itself just as randomly as it appeared.

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