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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 5530 e-All-in-One Printer

I am on MAC with operating system Ventura 13.2.1.  I was able to print, scan and copy.  It worked on the wireless network fine until 2 days ago.  It shows it is connected to network.  I have followed all the virtual assistant's suggestions, redownloading new printer. I have done the network wizard on the printer.  It shows on HP Smart that my printer is on the computer but it keeps telling me it is offline when I go to print.  What else can I do to fix this?

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