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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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EWS Username and Password reset for DeskJet GT 5820 All-in-One Printer

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DeskJet GT 5820 All-in-One Printer series
Microsoft Windows 10 (64-bit)

I have forgotten my admin password after changing it from the default. I have tried several known combinations.


I need a way to hard reset to default factory settings. None of the hardware button presses for the other inkjet printers work. Any help?


(I've done the wireless + cancel button and it is not the solution I am looking for). 

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Hi @Serdaran,


I'd like to help!


We can perform a factory defaults on the printer to resolve the issue


  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link:

Hope this helps! Keep me posted. 


And, Welcome to the HP Support Community. 


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