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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended
HP Envy 4500
Microsoft Windows 11

I have windows 11 and My printer(HP Envy 4500 sometimes will not print things from internet?  How do I get this to work again?

1 REPLY 1
HP Recommended

@darleneh284

 

Welcome to the HP Support Community.

 

Are you able to copy? Have you tried a different browser?

 

Are you using the HP Smart App on your PC? If not, you may try and install to see if that works: https://support.hp.com/in-en/document/c04675142. If yes, uninstall and reinstall it.

 

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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