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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

My printer has worked fine for 3 years but suddenly lost wifi connection and no amount of resetting seems to bring it back?

1 REPLY 1
HP Recommended

Hi just had the same problem with Envy 6430e Ended up on HP Smart add new printer, which then searched for printer and tried automatically to retrieve router wi-fi password. It failed but gave me the option to manually input which i did and hey presto it worked. Hope this Helps. 

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