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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Mel1604
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Error login into hp smart on laptop

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Everytime i login to my laoptop and hp app wont let me log in gives me an error but when i sign on my phone no issues .. not sure what i am doing wrong when logging into my laptop hp app

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praveenbv
HP Support Agent
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HI@Mel1604,Welcome to the HP Support Community!

 

This may occur when not using the latest HP Smart version.

 

Could you please make sure it is fully up to date with version 110.1.671.0?

 

From the HP Smart app on Windows 10, click the Gear icon and then About.

 

please visit http://123.hp.com to get the latest version of the app, as listed in the 'Why can't I log into my HP account from the HP Smart app?' section below:

https://support.hp.com/us-en/document/c04675142

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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