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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-25-2020 09:56 AM

HP Recommended
Product: DeskjetF4580
Operating System: Microsoft Windows 10 (64-bit)

Virginmedia "upgraded" my router to Superhub4.  My F4580 printer doesn't recognise the new router (there were no problems with the old router). The new router doesn't connect using either wps or usb method, and the wireless test report does not find the new router; the configuration summary shows the old router.  I have checked that the new router does not have MAC filtering enabled, so that's not the problem.  I have uninstalled and reinstalled the printer, and I have done a factory reset in line with the instructions in a forum post (although I don't know whether the reset actually worked or not). The printer prints via a usb cable with no problems, but I really do need to hook it up to wi-fi. I haven't been able to find an answer in forum posts, so any suggestions would be much appreciated.

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