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Common problems for Connectivity Issues
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F4580 won't connect to new router

HP Recommended
Microsoft Windows 10 (64-bit)

Virginmedia "upgraded" my router to Superhub4.  My F4580 printer doesn't recognise the new router (there were no problems with the old router). The new router doesn't connect using either wps or usb method, and the wireless test report does not find the new router; the configuration summary shows the old router.  I have checked that the new router does not have MAC filtering enabled, so that's not the problem.  I have uninstalled and reinstalled the printer, and I have done a factory reset in line with the instructions in a forum post (although I don't know whether the reset actually worked or not). The printer prints via a usb cable with no problems, but I really do need to hook it up to wi-fi. I haven't been able to find an answer in forum posts, so any suggestions would be much appreciated.

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