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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Forgot Administrator Password - LaserJet Pro MFP M130fn
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09-23-2020 02:21 PM
I have searched everywhere, and I cannot find any way to reset my Administrator password on my Printer. I have seen other people post on here, and someone from HP was able to help. My printer is out of Warranty, but I can't use or configure half of the features unless I can reset it. And of course, I can't do a factory reset.... unless I have the password. Since I am out of Warranty, there is no way for me to submit a support ticket, and the Virtual Agent is useless. Can someone please help me with this?
Thank you in advance.
Solved! Go to Solution.
Accepted Solutions
09-23-2020 02:50 PM
Hello,
I have sent you a private message with instructions to reset the printer. Please only change the fields quoted in my private message. Afterwards I invite you to come back here.
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.
I remain at your disposal in case of need.
Best regards,
09-23-2020 02:50 PM
Hello,
I have sent you a private message with instructions to reset the printer. Please only change the fields quoted in my private message. Afterwards I invite you to come back here.
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.
I remain at your disposal in case of need.
Best regards,
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