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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Jimson1
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Message 1 of 2
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Get erron when login to HP Account

HP Recommended
HP OfficeJet 8720
Microsoft Windows 10 (64-bit)
 

 

Przepraszamy, wystąpił błąd

 
(Error Code: UA_400_EB000U0100)
What does this mean?
Is this common to get this when login to HP account from HP 'Smart' (really) application?
regards,
Jim.
1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jimson1

 

Welcome to the HP support community.

 

Did you select a different language while installing HP Smart app?

Meanwhile:- Uninstall and reinstall HP Smart app

Here are the steps:- 

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install HP Smart app

Click here to download.

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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