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‎09-08-2021 10:26 AM

HP Recommended
Product: hp officejet 3830
Operating System: Microsoft Windows 7 (64-bit)

New wifi router and printer wont print says no connection. It worked fine on my old wireless wifi

Category:
1 person had the same question
1 REPLY 1

‎09-26-2021 12:01 PM

HP Recommended

Hi@nadine600,

 

I reviewed your post and I understand that you are unable to connect the printer to your wireless network.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you run the HP printer and scan doctor and it will automatically find and fix connectivity issues.

 

Download HP Print and Scan Doctor and run the program.

 

For more information, go to https://support.hp.com/us-en/topic/printscandoctor

 

Let me know how it goes and you have a great day!

 

Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

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