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Message 1 of 2
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Got a replacement printer ,trying to set up the wireless. still has old serial number

HP Recommended
ENVY 6055
Microsoft Windows 10 (64-bit)

Envy 6055 printer. Replacement printer. Trying to get the wireless set up. Still shows the old Serial number. Tried everything,

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Message 2 of 2
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HP Recommended

@profrob

 

Welcome to the HP support community.

 

Where does it show the old serial number?

How are you trying to set up the printer?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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