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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Example: Pavilion DM1
Microsoft Windows 10 (32-bit)

There is no issue with my wireless connection, the printer HP Deskjet 3530 seems to connect, I can print to it without issue.

When I try to connect to the web services it tells me it is unable to connect.

1 REPLY 1
HP Recommended

Hi,

Please download and install the latest printer updates from your computer using below utility:

https://ftp.hp.com/pub/softlib/software13/printers/dj3520_2023A/DJ3520_2023A.exe

 

Once completing the update check for any difference and let me know the results.

 

Shlomi



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