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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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HP 4520 - No color, no duplex

HP Recommended
HP Envy 4520 Desk Jet
Microsoft Windows 10 (64-bit)

Don't know what caused this.  Tasks are very basic...nothing fancy, no upgrades happening.  It was working perfectly last week.  Both problems seemed to happen at the same time.   Each of my questions to the web have brought me a different fix,  None worked.

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HP Recommended

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.


Shlomi



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