My wifi network was reset. After that , I cannot get my HP envy printer to connect to the network. I am unable to link it to my computer wirelessly now. I can only print by connecting a USB cable to my computer.
Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK
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