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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
HP Recommended
Microsoft Windows 11

From day one this printer has lost connection.  Tiny menu on printer says all is fine including BT.  Delete printer, reinstall printer, find new drivers...nothing has worked until a tech from Instant Ink was allowed into my PC and fixed. I no longer have Instant Ink due to no printing especially after Win 11.  There is something VERY wrong with this very pricey model.  WHY cannot it not be fixed?  

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