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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 3
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HP 8600 goes off line every 24 hours with new xfinity router

HP Recommended
HP 8600
Microsoft Windows 10 (64-bit)

HP 8600 goes off line every 24 hours with new xfinity router

you cannot wake it up or place it online without unplugging and replugging it in 

advice - please?

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Message 2 of 3
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@Annie2221, Welcome to the HP Support Community!

 

Let us assign a static IP address to the printer to resolve this issue:

  • Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
  • Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.
  • If you get any security notification, click on show details/advanced and 'proceed to this website'.
  • Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
  • Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
  • Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
  • Click on the radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

Note: You may watch this video for a better understanding.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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I can't take credit for this solution (which worked for me), but I found this in the Xfinity Internet forums:

 

  1. You will need to configure your xFinity Gateway to enable "zero config" before your AirPrint printer will appear in iOS devices, and also to stay alive as a Mac CUPS printer:
    https://www.xfinity.com/support/articles/configure-device-discovery-for-wifi
    Zero config is apparently required to let Bonjour communications through.
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