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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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HP 8610 stopped working

HP Recommended
HP-Officejet Pro 8610
Microsoft Windows 10 (64-bit)

My OfficeJet Pro 8610 was working just fine. Then, it just stopped. Blue light started blinking. It no longer prints and is no longer connected to the wireless network. Troubleshooted several various ways. Nothing works. Printed Wireless Network Test Results. Solution states MAC address filtering could prevent printer from connecting. My MAC address filtering is disabled. The IP address is also not listed on this printed report. I'm an HP Instant Ink subscriber. Need some help please. 

 

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HP Recommended

Hi,

What is your router brand and model please? May you use Verizon FIOS by any chance?

 

Shlomi



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