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‎04-24-2024 10:01 PM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer
Operating System: macOS 12.0 Monterey

Every day I have to restart my printer in order to be able to print. This is true even when the printer status is "idle" and has a green dot as if it was ready to print. When I send a job, it switches from idle to offline. Then, when I cancel the job, the status switches back to idle, but I can never print. Only after I restart the printer is it "truly" online and connected.

I have created a manual IP address for the printer as various videos suggest to do, and I have assigned the printer a static IP on my router under that manual IP address. Nothing ever works. Even if it temporarily works for a couple days, it always eventually ends up giving me these problems and forcing me to restart.

I am tired of not being able to enjoy a seamless wireless printing experience with this printer. I should not have to perform a daily restart just to be able to print from my devices when the printer is obviously connected. It should remain connected indefinitely.

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